At JellyJitsu, we strive to deliver your order as quickly as possible. That's why we offer Free Standard Shipping on all orders $50+ within the continental United States. Here's how it works:

1. Place your order: Shop on JellyJitsu.com and add products to your cart. Make sure your order total is $50 or more after discounts and before taxes.

2. Checkout: During the checkout process, select "Standard Shipping". The shipping cost will be automatically waived if your order total is $50 or more.

3. Receive your products: Your order will be processed and shipped out to you within our standard shipping timelines.

Please note:

- The Free Shipping offer only applies to orders that total $50+ after discounts and before taxes.
- The offer is only valid for orders shipped within the continental United States.
- The offer does not apply to express or overnight shipping methods.
- The offer is not valid on international orders.

We appreciate your support for JellyJitsu. If you have any questions or need further assistance, please contact our customer service team at support@jellyjitsu.com.

Your journey to mastery is important to us, and we are committed to ensuring your gear gets to you as swiftly as possible. Thanks for choosing JellyJitsu!

Refund policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at hello@jellyjitsu.com. Please note that returns will need to be sent to the following address: 12819 SE 38th St Suite #74, Bellevue, WA 98006

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at hello@jellyjitsu.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at hello@jellyjitsu.com.

Refund policy
Privacy policy
Terms of service
Shipping policy
Contact information
Cancellation policy

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